53441921101- Part-Time Customer Support Agent 1

We are seeking a high-quality customer support agency to provide experienced, culturally fluent customer support agents for a premium, high-profile DTC brand. The role requires a warm, empathetic, and brand-aligned communication style, along with the ability to scale support coverage around product launches while remaining efficient during quieter periods.

We will begin with two part-time customer support agents, with the expectation that staffing levels may increase or decrease based on business needs, launch cycles, promotions, and press activity

Initial Staffing & Scheduling

• Two part-time customer support agents
• Approximately 20–35 hours per week (combined or per agent, depending on volume)
• At least one agent must have consistent weekend availability
• Schedules communicated at least one week in advance whenever...