AI-Driven EdTech Support Engineer

Crossover is seeking a full-time Support Engineer to address complex customer issues within their educational platform. In this role, you will handle escalated support requests, recreate failure conditions, and collaborate with engineering teams to resolve product defects.

The ideal candidate has 2+ years of technical experience, proficiency with REST API requests, and fluency in English. A passion for education and a knack for troubleshooting are essential for success in this position.