Application Analyst

Now Hiring: Application Analyst Jr., I & II (EHR / Epic)

Location: Querétaro, Mexico (Onsite) – Healthcare IT

Base Salary

• Junior (Level I): 18,000 – 22,000 MXN Gross per month + additional benefits
• Level I: 25,000 – 30,000 MXN Gross per month + additional benefits
• Level II: 38,000 – 42,000 MXN Gross per month + additional benefits

About the Role

As an Application Analyst, you will provide frontline and advanced support for clinical and business applications, collaborate with cross‑functional teams, and help drive system improvements within a healthcare environment. You will work with key Epic modules such as Hospital Billing, Cadence, Security, Ancillary systems, and Imaging.

Key Responsibilities (All Levels)

• Provide application support, resolve incidents, and fulfill service requests within SLAs
• Deliver excellent customer service and maintain strong communication with stakeholder...