MUFG Investor Services
Application Support Analyst at MUFG
Description
Elevate banking solutions with MUFG as an Application Support Analyst. This role involves supporting various banking applications, ensuring high-quality service delivery in a hybrid working model.
MUFG Investor Services seeks a skilled Application Support Analyst with over five years of experience in business banking applications. You will troubleshoot issues, coordinate with vendors, and document procedures to support internal operations. Additionally, you will also engage with project managers and facilitate enhancements to the core banking solutions.
Key Responsibilities:
• Provide Level 2 support for user and technical issues
• Coordinate with vendors for software customizations and fixes
• Document IT and business user procedures in Confluence
• Support project managers on core banking initiatives
• Participate in testing activities for new platform releases
Requirements:
• IT diploma or degree preferred
Apply Now
MUFG Investor Services seeks a skilled Application Support Analyst with over five years of experience in business banking applications. You will troubleshoot issues, coordinate with vendors, and document procedures to support internal operations. Additionally, you will also engage with project managers and facilitate enhancements to the core banking solutions.
Key Responsibilities:
• Provide Level 2 support for user and technical issues
• Coordinate with vendors for software customizations and fixes
• Document IT and business user procedures in Confluence
• Support project managers on core banking initiatives
• Participate in testing activities for new platform releases
Requirements:
• IT diploma or degree preferred