Appointment Setter

**Necodex busca Appointment Setter en Centro - Hermosillo, Sonora**:
**Key Responsibilities**:
**Patient Communication & Scheduling**:
- Handle inbound and outbound calls to assist patients with appointment bookings, rescheduling, and reminders.
- Provide accurate information about dental services, clinic locations, and insurance/payment options.
**Patient Support & Satisfaction**:
- Ensure every patient interaction is warm, professional, and aligned with healthcare standards.
- Address patient concerns with empathy, escalating urgent issues to the appropriate clinic staff when necessary.
- Maintain patient confidentiality and adhere to HIPAA/data protection guidelines at all times.
**Appointment Coordination & Database Management**:
- Schedule, confirm, and update patient appointments in the clinics scheduling software/CRM.
- Follow up on missed or canceled appointments to optimize clinic schedules.
- Keep patient records accurate and up to date in ...