Delhivery
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Associate - Collections & Credit Control
Description
Job DescriptionNote: Hindi Language is a Mandatory requirement1.Collections Management:-Initiate contact with customers via phone calls, emails, or letters to ensure timely payment of outstanding invoices.-Implement collection strategies and follow-up procedures to minimize delinquent accounts.-Negotiate payment arrangements and establish suitable payment plans with customers who are experiencing financial difficulties.-Monitor customer accounts and maintain accurate records of collection activities, including payment promises and disputes.2.Account Reconciliation-Evaluate creditworthiness of new and existing customers by analyzing financial statements, credit reports, and payment histories.-Review and update credit limits for customers based on their payment behavior and creditworthiness.-Recommend appropriate credit terms and conditions for new customers or changes to existing customers credit terms.Impact timely payment.3.Credit Assessment:-Evaluate creditworthiness of new and exist...