softgic

Atlassian Administrator 1726 (Medellín)

📍 medellín, antioquia, Colombia ⏰ Full-time

Description

This is a remote position. We are seeking an experienced Atlassian Administrator to manage, optimize, and continuously improve our Atlassian Cloud ecosystem. This role will be responsible for the administration, configuration, customization, and support of Jira Software, Confluence, and Jira Service Management (JSM), ensuring these platforms effectively support business processes and operational goals across the organization.

Key Responsibilities

  • Administer and maintain Atlassian Cloud products, including Jira Software, Confluence, and Jira Service Management.
  • Configure and manage Jira projects, issue types, custom fields, screens, workflows, permission schemes, and notification schemes.
  • Create and maintain Confluence spaces, templates, permissions, and knowledge-sharing structures.
  • Design, configure, and optimize Jira Service Management portals, request types, queues, and ITSM workflows.
  • Collaborate with business stakehold...
Apply Now