Bilingual Automotive Technical Support - Quebec Zone

Bilingual Automotive Technical Support – Rank 5 (Hybrid)

Location: Brossard, QC (Hybrid)

Salary: $89,100 – $117,000 per annum (based on experience, skills, qualifications)

Deadline: July 9, :59 pm EST

About the Role

Support the Product Quality and Service Support team at Toyota Canada Inc. Provide timely technical assistance to dealership technicians to repair problem vehicles. Report to the Manager of Technical Support. Full‑time, hybrid work environment.

Key Responsibilities

• Provide timely technical assistance to help dealership technicians repair problem vehicles.
• Monitor and follow up on unsolved technical problems.
• Document and report certain conditions that pertain to quality or customer satisfaction.
• Maintain and update technical assistance databases.
• Coordinate with Product Quality, Customer Relations and other related departments to address request issues.
• Pursue ong...