Bilingual Implementation Specialist at Employment Hero

Take your bilingual skills to the next level with Employment Hero as an Implementation Specialist. Support clients in HR and payroll setup while ensuring a smooth platform transition.

As a Bilingual Implementation Specialist, you will work directly with the Implementation team under a team leader. Your primary role will involve assessing client HR and payroll needs, facilitating training sessions, and troubleshooting technical issues to optimize the Employment Hero platform configuration.

Key Responsibilities:
• Facilitate training sessions and create comprehensive training schedules
• Resolve technical challenges and deliver ongoing client support
• Collaborate with multiple teams on Canadian payroll regulations
• Maintain a rotating portfolio of 30 clients for effective implementation
• Collect client feedback for continuous product improvement

Requirements:
• Bilingual in French and English, oral and written<...