Bilingual Intake Specialist - sudbury (Greater Sudbury)

Join a team where your passion meets purpose! We're not just colleagues – we're enthusiasts who genuinely love what we do and make work enjoyable for everyone.

About You

You're someone who thrives in a busy environment and loves helping people. You're great at juggling multiple priorities, meeting deadlines, and providing excellent service whether it's over the phone, email, or fax. You enjoy learning recent processes and collaborating with different teams to solve problems.

Your Day-to-Day Will Include:

• Being the first point of contact for all calls, emails, and correspondence
• Helping traveling members with practical needs like booking taxis, ambulances, hotels, and medical appointments
• Connecting with service providers worldwide to gather reports and documentation
• Keeping clients updated on their members' assistance progress
• Supporting members who need help getting home safely
• Acting as the vital ...