NLB Services

Business Analyst for Oracle CRM

📍 banff, division no. 15, Canada ⏰ Full-time

Description

Embrace your expertise as a Business Analyst focused on Oracle Fusion CRM systems. This role demands strong CRM skills with a preference for Oracle Fusion Cloud Sales and Service.
We are seeking a detail-oriented Business Analyst with a minimum of five years in complex environments. You will gather CRM requirements across various functions including accounts, service requests, and work orders. A solid background in IT or business combined with excellent communication and analytical skills is essential.
Key Responsibilities:
• Gather CRM requirements for accounts and service requests
• Collaborate with stakeholders to ensure alignment and clarity
• Prioritize tasks in a fast-paced, dynamic environment
• Present findings effectively to diverse groups
• Utilize Agile-Iterative methodologies for project success
Requirements:
• At least 5 years as a Business Analyst
• Minimum 2 years with CRM systems, preferably Oracle Fusion
• Relevant degree in IT or busin...
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