Zurich Insurance Company

Business Analyst

📍 Lomas de Sotelo, Ciudad de México, Mexico ⏰ Full-time

Description

#ZCC 


Zurich Capability Center is currently hiring a:


Business Analyst


The Business Analyst is responsible for identifying business needs, analyzing processes, and proposing data‑driven solutions to improve efficiency, quality, and decision-making. This role collaborates with cross‑functional teams to gather requirements, translate them into functional specifications, and support the implementation of technology or process improvements.

Key Responsibilities


Business Analysis & Requirements Gathering

  • Conduct detailed analysis of current business processes and identify improvement opportunities.

  • Gather, document, and validate business requirements with stakeholders.

  • Translate business needs into functional/technical specifications.

  • Facilitate meetings, workshops, and interviews to collect input from subject matter experts (SMEs).
  • Process Improvement

  • Ma...
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