Business Analyst (Senior/Principal)

Job description

ABOUT THE JOB

• Work directly with business users to understand business needs, pain points, and operational challenges.


• Analyze and design end-to-end business processes, ensuring alignment with business strategy and regulatory requirements.


• Propose solutions and process enhancements to improve operational efficiency, user experience, and service quality.


• Act as a bridge between business and technical teams, ensuring clear communication of requirements and solution outcomes.


• Collaborate in defining product roadmap, feature prioritization, and solution feasibility with a product owner mindset.


• Conduct data analysis using SQL/PLSQL with MS SQL, MySQL, and Oracle to support business decisions.


• Facilitate User Acceptance Testing (UAT), training, and post-implementation support to ensure solutions meet business need...