Adecco Canada

Calgary Bilingual Customer Service Expert

📍 calgary, ab, Canada ⏰ Full-time

Description

Enhance customer service experiences with Adecco as a full-time Bilingual Customer Service Representative in Calgary, AB. Fluency in French and English is essential for supporting customer accounts.
This role at Adecco involves managing CRM activities and collaborating with various internal teams to ensure seamless operations. Ideal candidates are detail-oriented professionals with over five years of customer service, business, or sales experience. Your expertise will help maintain high-quality customer experiences and accurate data across different segments.
Key Responsibilities:
• Coordinate CRM activities for account setup and management
• Create and maintain customer master data in D365 CRM
• Support customer segments including Direct Sales and Retail
• Collaborate with Sales, Marketing, and other internal teams
• Ensure accuracy and reliability of customer data
Requirements:
• Fluent in both French and English, spoken and written
• 5+ years in custome...
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