Case Manager

The Case Manager provides a coordinated, supportive role to individuals and families who have experienced violence and abuse, residing in our second stage shelter. Case managers are a critical piece of our multi-disciplinary team, focused on supporting clients as they walk through their individualized, healing journey.

Description

Key Responsibilities

Case Management

• Primary responsibility is to support clients as they identify and engage resources and referrals to increase their sense of well-being, safety, connection, and inclusion. This support involves both internal and external resourcing, shifting to meet client needs throughout an up to one year stay.
• Provide crisis-focused, active listening, supportive safe space to meet client’s emotional needs and present concerns.
• Facilitation of group and individual programming, highlighting client interest, experience in being expert in their ...