Infoya
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Client Partner for Retail at Infoya
Description
Drive strategic account growth as a Client Partner with Infoya in the retail sector. This role focuses on deepening client relationships and ensuring service delivery excellence.
As a Client Partner, you will manage and expand strategic client relationships within your designated accounts. Your goal is to ensure high customer satisfaction while identifying growth opportunities through innovative technology solutions. Collaborating with internal teams, you will oversee all areas of the client lifecycle and drive revenue expansion through upselling and cross-selling initiatives.
Key Responsibilities: • Serve as primary contact for strategic accounts • Build trusted relationships with key client stakeholders • Develop account growth plans and strategies • Monitor project performance and service levels • Facilitate executive-level client discussions
Requirements: • 10+ years in IT services or account management • Experience with enterprise or strategic accounts •...
As a Client Partner, you will manage and expand strategic client relationships within your designated accounts. Your goal is to ensure high customer satisfaction while identifying growth opportunities through innovative technology solutions. Collaborating with internal teams, you will oversee all areas of the client lifecycle and drive revenue expansion through upselling and cross-selling initiatives.
Key Responsibilities: • Serve as primary contact for strategic accounts • Build trusted relationships with key client stakeholders • Develop account growth plans and strategies • Monitor project performance and service levels • Facilitate executive-level client discussions
Requirements: • 10+ years in IT services or account management • Experience with enterprise or strategic accounts •...