Givex
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Client Services Representative
Description
Do you like to help, support, teach others and share knowledge and new information? Are you patient and thorough in your explanations? Perhaps your background includes teaching, or technical support? Are you a tenacious problem and puzzle solver? Are you experienced in Technical Support and looking for more opportunity? If you can answer YES to any of these questions, then you are the right fit for our Client Services Team!
We have 3 different shifts available to our team members and these shifts are divided as follows:
**Daytime Shift**: from 8:30am to 5:30pm
**Evening Shift**: from 3:30pm to 12:30am
**Overnight Shift**: from 12:00am to 9:00am
**Role & Responsibilities**:
Our Client Services team works in a 24/7 operation environment; main dutie is to respond to incoming telephone calls, ticket support and live chat from our Givex client base.
This includes answering questions, timely problem resolution and coordinating follow up action steps pertaining to differe...
We have 3 different shifts available to our team members and these shifts are divided as follows:
**Daytime Shift**: from 8:30am to 5:30pm
**Evening Shift**: from 3:30pm to 12:30am
**Overnight Shift**: from 12:00am to 9:00am
**Role & Responsibilities**:
Our Client Services team works in a 24/7 operation environment; main dutie is to respond to incoming telephone calls, ticket support and live chat from our Givex client base.
This includes answering questions, timely problem resolution and coordinating follow up action steps pertaining to differe...