Client Success Manager

For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.

Fonctions et responsabilités clés :

• Gérer la relation client au quotidien et la prestation de soins de qualité.

• Identifier et privilégier une approche holistique des soins aux clients, axée sur la qualité de vie, notamment en recommandant des pistes nouvelles ou spécifiques pour améliorer ...