Collections Specialist

Credit Agent

Reporting to the regional credit manager, the credit agent participates in managing customer accounts and ensuring compliance with national credit policies in a well-established company operating in the distribution of building materials.

The role is both analytical and customer service-oriented.

Main Responsibilities

• Analyze customers' financial and credit information
  

• Open and review customer accounts
  

• Authorize or recommend credit limits
  

• Follow up and collect on accounts (payments)
  

• Monitor accounts exceeding credit limits
  

• Participate in order releases and project account follow-ups
  

• Respond to customer inquiries (e.g., copies of invoices, address changes) and provide administrative support
  

• Collaborate with internal teams