Concierge Supervisor at Oakridge Park

Lead and inspire the Concierge team at Oakridge Park, ensuring exceptional service and luxury experiences. As a Concierge Supervisor, you will maintain our prestigious standard of customer care across all service desks.
Oakridge Park is seeking a Concierge Supervisor to oversee various customer-facing operations, driving elevated luxury and effortless excellence. This strategic leadership role involves mentoring staff, optimizing service processes, and ensuring each visitor feels welcomed. You will act as a key architect of seamless customer journeys within a high-end retail and hospitality environment.
Key Responsibilities:
• Inspire and guide the Concierge team to exceed expectations
• Maintain luxury presence across all customer touchpoints
• Coach team members for high engagement and performance
• Liaison with mall departments for seamless service delivery
• Manage concierge budgets and optimize team schedules
Requirements:
• 3–5 years in luxury hospitali...