Customer Acquisition Associate

Key Responsibilities

• Customer Engagement & Acquisition: Pitch services, explain onboarding requirements, support documentation needs, and follow up with prospects to drive conversions.
  

• Documentation & Record Keeping: Accurately update customer information in Airtable, Uber, and internal trackers; ensure customers are marked Registered & Ready for Training.
  

• Onboarding Support: Guide customers through onboarding, upload required documents, and address inquiries for a smooth experience.
  

• Pipeline Management: Maintain a steady flow of qualified customers and track their progress to avoid drop -offs.
  

• Cross -Team Collaboration: Coordinate with Maintenance, Validation, and Training teams for seamless customer handovers.