Customer Experience Associate - Future Opportunities - Montreal West - part time

Role Overview

Customer Experience Associate at TD Canada Trust. This frontline banking role involves delivering excellent customer service, processing financial transactions, and recommending tailored banking solutions.

Work Location & Hours

Location: Dollard-des-Ormeaux, Quebec, Canada

Hours: 15 hours per week

Line of Business

Personal & Commercial Banking

Pay Details

USD 21.50 – 27.05 CAD per hour (subject to candidate’s skills, experience, and location)

Responsibilities

• Process financial transactions such as deposits, withdrawals, and bill payments following standard operating procedures, industry regulations, and TD Code of Conduct and Ethics.
• Identify and understand customer needs to recommend suitable banking solutions while handling sensitive information with discretion.
• Respond to and resolve customer concerns using standard procedures, escal...