Customer Experience Representative Burnaby

Enhance customer relationships as a Customer Experience Representative at Upper Canada Forest Products in Burnaby, BC. Focus on delivering superior service and managing sales inquiries while expanding customer accounts.
Upper Canada Forest Products is seeking a full-time Customer Experience Representative for its Burnaby location. This role demands skills in sales support, problem resolution, and account growth, ensuring high levels of customer satisfaction. You will become a knowledgeable brand ambassador, maintaining strong relationships with customers and cross-functional teams.
Key Responsibilities:
• Deliver exceptional service to existing clients and customers
• Handle inbound sales and customer inquiries efficiently
• Process sales orders and manage order-related issues
• Collaborate with logistics and purchasing teams for operations success
• Actively promote and grow an existing customer account base
Requirements:
• Proven sales experience in the bui...