Dynacare
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Customer Relations Program Manager Role
Description
Join Dynacare as a Program Manager in Brampton, focusing on Customer Relations to enhance operational performance in clinical trials. Make a significant impact on service delivery.
In this permanent full-time position, you will lead Dynacare’s Customer Relations team within the Clinical Trials and Employer Health sector. Your role involves developing effective program strategies and monitoring performance metrics to ensure exceptional service for clients. Collaborate closely with various departments to maintain high standards in program execution and client interaction.
Key Responsibilities:
• Establish and report on program performance metrics
• Implement improvements for operational effectiveness
• Ensure compliance with policies and regulatory requirements
• Facilitate communication with internal and external clients
• Collaborate with Sales and Marketing to meet study requirements
Requirements:
• BSc in Heal...
In this permanent full-time position, you will lead Dynacare’s Customer Relations team within the Clinical Trials and Employer Health sector. Your role involves developing effective program strategies and monitoring performance metrics to ensure exceptional service for clients. Collaborate closely with various departments to maintain high standards in program execution and client interaction.
Key Responsibilities:
• Establish and report on program performance metrics
• Implement improvements for operational effectiveness
• Ensure compliance with policies and regulatory requirements
• Facilitate communication with internal and external clients
• Collaborate with Sales and Marketing to meet study requirements
Requirements:
• BSc in Heal...