Customer Service Representative

**Company Introduction**:
WorldStrides is the global leader in educational travel and experiential learning.
The company was founded in **** to provide middle school travel programs to Washington, D.C. and has grown to provide a wide range of programs for more than half a million students annually to over 100 countries around the world.
WorldStrides offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports.
Each of these experiences helps students to see beyond the classroom and to see the world - and themselves - in new ways.
**J**ob Description**:
**Responsibilities**:
- Answer incoming customer calls concerning but not limited to billing, trip information and policy and procedures.
- Provide accurate information to resolve all customer inquiries in a polite, professional, and timely manner.
- Accurately note all incoming and outgoing contact i...