Impact Recruitment
Manage a portfolio of VIP and High-Net-Worth Personal Lines clients
Handle renewals, endorsements, policy changes, and complex coverage inquiries
Conduct detailed coverage reviews and identify potential gaps in protection
Provide concierge-level customer service and responsiveness
Build strong relationships with clients, carriers, and internal stakeholders
Collaborate closely with Commercial Account Executives on shared client relationships
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Customer Service Representative
Description
Our client is seeking an experienced Personal Lines insurance professional to support a growing portfolio of VIP and High-Net-Worth clients.
This role focuses on providing a white-glove service experience to personal insurance clients connected to the brokerage’s commercial client base. The successful candidate will act as a trusted advisor, delivering prompt service, technical expertise, and proactive insurance solutions.
Key Responsibilities