Customer Success

About Online Seller Solutions:

Online Seller Solutions is an Amazon Operational Intelligence partner for institutional operators, portfolio owners, and complex multi-brand businesses. We help enterprise clients govern Amazon as a critical business system by installing operational control, reducing irreversible risk, and enabling internal teams through structured expertise, judgment, and governance frameworks.

We work globally with brands, aggregators, and investment-backed operators to protect enterprise value, stabilize fragile Amazon operations, and build repeatable, defensible infrastructure inside Amazon's ecosystem.

Role Overview:

The Customer Success & Strategy Lead is a senior, client-facing role responsible for defining, elevating, and sustaining the enterprise-grade service architecture and client experience of Online Seller Solutions.

This role sits at the intersection of service design, corporate communication, and strategic account lead...