Customer Success Leader - Drive Retention & Expansion

Empresa líder is seeking a Senior Manager, Customer Success to lead a team focused on driving customer adoption and satisfaction. In this role, you will coach a team of Customer Success Managers, ensuring they meet the expectations set for performance and customer engagement.

Your expertise must include strengthening customer partnership, and you will take an active role in addressing complex issues. This position is based in Santiago, Chile, and is essential for maintaining the connection as the company scales.