Lindt & Sprungli (Canada), Inc.
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Customer Supply Chain Coordination Specialist
Description
Join the team as a Customer Supply Chain Coordination Specialist, ensuring seamless order management and professional communication with customers. Enhance supply chain efficiency through proactive problem-solving and process improvements.
Reporting to the Manager of Customer Supply Chain, you'll act as a vital link among customers and internal teams, managing orders using SAP with precision. The role includes timely issue resolution, documenting and reporting performance metrics, and collaborating to meet customer needs effectively.
Key Responsibilities:
• Accurately process and manage orders through SAP
• Track orders from receipt to delivery with focus on issues
• Respond to customer inquiries and resolve discrepancies
• Communicate effectively regarding stock and shipment updates
• Maintain performance reports using Excel for analysis
Requirements:
• 3-4 years of experience in order management
• Preferred experience with MRP and SAP environments
• B...
Reporting to the Manager of Customer Supply Chain, you'll act as a vital link among customers and internal teams, managing orders using SAP with precision. The role includes timely issue resolution, documenting and reporting performance metrics, and collaborating to meet customer needs effectively.
Key Responsibilities:
• Accurately process and manage orders through SAP
• Track orders from receipt to delivery with focus on issues
• Respond to customer inquiries and resolve discrepancies
• Communicate effectively regarding stock and shipment updates
• Maintain performance reports using Excel for analysis
Requirements:
• 3-4 years of experience in order management
• Preferred experience with MRP and SAP environments
• B...