Customer Support Specialist

This role is for one of the Weekday's clients

Salary range: Rs 400000 - Rs 600000 (ie INR 4 - 6 LPA)

Location: Remote / Work From Home

Employment Type: Full-Time

Working Days: 6 Days a Week (Rotational Week Off)

Shift: Night Shift (Rotational)

About the Role

We are looking for a Customer Support Specialist to join our growing team. The ideal candidate will be responsible for handling customer queries, resolving concerns, and ensuring a seamless customer experience through effective communication and problem-solving skills.

Requirements

Key Responsibilities

• Respond to customer inquiries via phone, email, chat, and other communication channels.
• Resolve customer complaints and provide appropriate solutions within defined timelines.
• Maintain accurate records of customer in...