Vena Solutions

Customer Training Specialist at Vena Solutions

📍 toronto, on, Canada ⏰ Full-time

Description

Join Vena Solutions as a Customer Training Specialist, offering flexible remote or hybrid work options from Toronto, Canada. Lead dynamic training sessions to enhance product understanding for diverse audiences.
As a key member of the Customer Training team, you will create and deliver high-quality instructional content. Focus on applying adult learning theories and best practices to develop training resources that support client and partner needs. Your collaboration with internal teams will drive continuous improvement and alignment of training goals.
Key Responsibilities:
• Conduct live remote training and webinars for diverse audiences
• Create and update engaging training materials and tools
• Collaborate with cross-functional teams for training alignment
• Maintain comprehensive training records in the LMS
• Assist with logistics and support for learning inquiries
Requirements:
• Minimum 2 years training experience in SaaS
• Exceptional presentation s...
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