CX Project Manager at Miratech

Advance your career with Miratech as a CX Project Manager, championing customer experience initiatives using Genesys. Shape successful project outcomes through effective communication.
This position involves coordinating all aspects of project management, including budget oversight and timely delivery. Experience in contact center solutions is crucial, alongside strong planning and analytical skills. Your proactive approach will help cultivate a cooperative team atmosphere conducive to success.
Key Responsibilities:
• Effectively coordinate all project management tasks
• Keep project documentation and timelines up-to-date
• Identify risks and develop mitigation strategies
• Lead regular project status communications with teams
• Build and nurture relationships with stakeholders and subcontractors
Requirements:
• Minimum 3 years of relevant project management experience
• Contact center solutions experience, ideally with Genesys
• Proficient with Microso...