Ericsson
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Director of Network Operations in Toronto
Description
Drive your career forward as the Director of Network Operations at Ericsson in Toronto, Ontario. Focus on customer fulfillment, financial results, and automation in a leadership role.
You will be pivotal in fulfilling contractual obligations while leading a team of Customer Operations Managers. This role requires an exceptional understanding of the Ericsson Networks Domain, effective collaboration with service lines, and a drive to enhance efficiency through automation and AI. You will also be accountable for profitable growth, driving project completions, and maintaining ethics and integrity in a matrixed environment.
Key Responsibilities: • Fulfill all customer contractual obligations • Drive quality and cost improvements with Service Lines • Identify automation and AI opportunities • Manage changes to contract scopes effectively • Deliver superior financial results consistently
Requirements: • Bachelor’s degree in engineering • Minimum 15 years in telecomm...
You will be pivotal in fulfilling contractual obligations while leading a team of Customer Operations Managers. This role requires an exceptional understanding of the Ericsson Networks Domain, effective collaboration with service lines, and a drive to enhance efficiency through automation and AI. You will also be accountable for profitable growth, driving project completions, and maintaining ethics and integrity in a matrixed environment.
Key Responsibilities: • Fulfill all customer contractual obligations • Drive quality and cost improvements with Service Lines • Identify automation and AI opportunities • Manage changes to contract scopes effectively • Deliver superior financial results consistently
Requirements: • Bachelor’s degree in engineering • Minimum 15 years in telecomm...