Dexterra

Director of Operations at Dexterra Group

📍 montreal, qc, Canada ⏰ Full-time

Description

Lead multi-site operations at Dexterra Group as the Director of Operations. Drive performance and build strong client relationships while ensuring service excellence in this strategic role.

In this leadership position, you will oversee various operational teams, ensuring alignment with financial targets and service standards. You will focus on cultivating partnerships that contribute to long-term growth while monitoring performance against KPIs and SLAs. Your strategic and hands-on approach will significantly enhance operational efficiency.

Key Responsibilities:
• Oversee daily operations across multiple client contracts
• Monitor performance to meet KPIs, SLAs, and obligations
• Cultivate strong client relationships with key stakeholders
• Review financial reports to identify performance improvements
• Lead initiatives for continuous operational enhancement

Requirements:
• 7+ years in leadership roles in buildi...
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