Director Of Premium Food & Beverage, Bell Centre Montreal

Responsibilities

Reporting to the Director of Operations, you will be responsible for the full management of food service operations and for leading large teams. More specifically, you will:

• Lead, motivate, and develop a team of 4 supervisors and approximately 100 unionized associates, fostering a cooperative and performance-driven work environment.
• Supervise, train, and support teams in a constantly evolving operational context, with a focus on service standards, daily execution of SOPs, and the guest experience.
• Ensure strict adherence to established service standards and specifications in order to optimize the guest experience.
• Manage all operational activities, including budget planning, financial management, weekly results analysis, and compliance with internal and client standards.
• Develop and implement strategies to maximize revenue, control costs, and achieve profitability targets.
• Ensure the implementation...