Urban Life Solutions
Dispatch tow trucks and service vehicles using dispatch software, mapping software and GPS systems Match calls with the appropriate equipment and driver based on location, capability, and...
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Dispatcher
Description
Job Description
Reporting to the Call Centre Manager
The Dispatcher is the primary point of contact for customers, clients, and drivers. This role ensures smooth operations by receiving and prioritizing calls, dispatching tow trucks and operators, coordinating logistics, and providing accurate information.
This candidate exhibits high attention to detail, retention of information, strong multitasking, overall dependability, ability to remain composed during high-demand situations and works well within a team environment.
Knowledge of Alberta; rural and major city centers navigation is required.
The right candidate will be trained for any additional tasks that may be required.
Responsibilities:
Dispatch & Operations