PURE Canadian Gaming
Customer Service Interpersonal Awareness Communication Team Work Ensure Table Games are being run according to AGLC Terms and Conditions and House Rules Answer Phones Open and close games Deal with guests’ inquiries and problems Organize and do the daily scheduling of the Dealers Maintain Paper work Payroll Pit - up's Tracking table opening and closing Scheduling Employee Evaluations Ensure all table games ar...
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Dual Rate Pit Manager & Floor Supervisor
Description
Title
Dual Rate Pit Manager/Floor Supervisor
Reports To
Games Manager
Summary
A Pit Manager oversees the activity of the dealers on the table games. He/she works in liaison with the dealers to handle customer concerns, address game issues and provide quality customer service. For unresolved issues, the Pit Manager will escalate to the Games Manager.
Core Competencies
Job Duties