Motorola Solutions

ECM Success Engineer — Post-Deployment Support (La Florida)

📍 región los lagos, región los lagos, Chile ⏰ Full-time

Description

                Responsibilities Resolving post-deployment, non-break/fix Ad-Hoc ECM Service Requests 
Diagnosing low-usage red flags and removal of underlying technical blockers 
Configuration & Workflow Tuning across the ECM cloud suite and legacy Vesta 911 product utilized in Vesta Hybrid environments 
Advanced mapping configuration to integrate supplemental data layers, floor plans and other functionality to ensure maximum situational awareness for Users 
Remote and Keyboard-Side coaching to build Customer Administrator proficiency and system management independence 
Manage and lead our relationship throughout the length of the custom 
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