Engineer for Product Testing and Support

Become a key player at Progressive Automations as an Engineer specializing in Product Testing and Support. Drive product validation while delivering top-notch customer assistance and technical guidance.
You will engage with customers by providing excellent technical support, troubleshooting, and managing complex product escalations. In addition, your support will extend to the R&D team, aiding in product assembly, testing, and documentation validation. Partnering with internal teams ensures a cohesive approach to product reliability and quality.
Key Responsibilities:
• Deliver exceptional technical support and customer service
• Document findings on product issues and coordinate solutions
• Collaborate with R&D on assembly and functional testing
• Conduct mechanical, electrical, and firmware tests
• Validate technical documents through rigorous testing
Requirements:
• Mechanical, Electrical, or similar degree preferred
• Professional communication and a cu...