EP - Field Engineer – Depot and Field Service

Job Function

Customer Management

Job Sub Function

Technical Field Service

Job Category

Business Enablement/Support

Location

Guarulhos, São Paulo, Brazil

Overall Purpose

Performs installation, preventive maintenance, repair, and modification of equipment, supporting both field and depot activities within the assigned area of responsibility. Ensures all equipment and systems meet defined performance standards, achieving product performance metrics and high levels of customer satisfaction.

Essential Duties and Responsibilities

• Perform installation, preventive maintenance and corrective maintenance.
• Execute Field Service activities at customer sites including installations, maintenance and repairs.
• Execute Service Center (Depot) activities, including registration of all performed activities.
• Support complaint handling activities according to established processes a...