Spectris Mexico, S. De R.L. De C.V.
Line Manager: Service Manager Matrix Manager(s): Service Manager Repair and maintenance of analytical instrumentation Perform installation of equipment from delivery to sign-off Respond to customer by telephone within 4 hours to evaluate problem Perform preventative maintenance per maintenance schedule Inform appropriate personnel on all problems using escalation procedure Maintain manuals Submit electronic paperwork tim...
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Field Service Engineer
Description
MAIN PURPOSE OF JOB:
The Field Service Engineer is an energetic, persuasive, field professional that will perform installations, repairs and maintenance of analytical instrumentation.
This position is responsible for both understanding customer needs and have to ability to handle it the best.
REPORTING LINE: DEPARTMENT: Service
SPECIFIC DUTIES & RESPONSIBILITIES: include the following. Other duties may be assigned.