Field Service Technician - Wide Format Print – Winnipeg or Regina

Who we are?

Cansel helps clients capture, transform and manage data leading to increased field to finish efficiency and profitability.

Position Summary

The Field Service Technician - Wide Format Print will be responsible for the diagnosis, installations, and repair of Wide Format printing Equipment.

In this role, you will...

• Communicate with customers within our 2 business-hour Service Level Agreement.
• Collaborate with Sales to coordinate and schedule equipment deliveries for installations.
• Coordinate with parts team to order necessary parts for maintenance or break-fix repairs.
• Drive to customers’ locations to perform break-fix repairs, Preventive Maintenance or installations.
• Champion the Customer Experience: Guide customers through installation and onboarding of wide format print equipment ensuring a smooth transition.
• Resolve with I...