Financial Ombudsman Senior Investigator

Make a difference in financial services with OBSI as a Senior Investigator. Focus on investigations and dispute resolution in a flexible, hybrid work environment.
As a Senior Investigator, you'll manage a complex caseload of banking and investment complaints, applying your investigative skills and industry knowledge. The role emphasizes independent reasoning and objective resolution of disputes while promoting financial fairness for all Canadians. OBSI welcomes candidates from across the country.
Key Responsibilities:
• Conduct comprehensive investigations into financial complaints
• Resolve disputes with analytical and objective criteria
• Manage a diverse range of banking and investment cases
• Apply strong knowledge of legal regulations and frameworks
• Engage effectively with a team committed to public service
Requirements:
• Background in financial investigations and dispute resolution
• In-depth understanding of banking and investments
• Highly de...