Front Office Manager At Archive Hospitality Group Toronto

Join Archive Hospitality Group as a Front Office Manager to oversee day-to-day operations in a vibrant hotel workplace.

Your role focuses on guest satisfaction and effective revenue management practices. As the Front Office Manager, you will lead the front desk team while creating a welcoming atmosphere for guests. This position requires robust problem-solving skills and the ability to independently manage front of house operations while maximizing revenue. You'll directly influence guest experience by addressing concerns and ensuring all requests are accommodated.

Key Responsibilities

• Supervise Guest Services Supervisors and Agents
• Manage daily front desk operations to meet standards
• Interview, hire, and train staff for optimum performance
• Resolve guest issues efficiently and professionally
• Conduct checks on booking platforms for rate parity

Requirements

• Minimum 4 years in hotel Rooms Man...