General Manager (Vancouver)

Hullo is a rapidly growing passenger ferry operator transforming travel between Vancouver Island and the Lower Mainland. Launched in 2023, Hullo provides a premium high-speed service connecting downtown Vancouver and Nanaimo, offering guests a fast, convenient, and customer-focused alternative for regional travel. With a robust commitment to safety, operational excellence, innovation, and guest experience, Hullo is entering its next phase of growth. Position: General Manager Location: Greater Vancouver (HQ in Nanaimo, British Columbia) – hybrid working enabled Reports to: Ryan Dermody, CEO Employment type: Permanent and Contract (flexible engagement structure) Key Responsibilities

Operational & Strategic Leadership

Assume responsibility for the performance of all day‑to‑day operations, ensuring fleet and terminals operate with the highest standards of safety, on‑time reliability, and guest satisfaction. Develop and execute the annual operating plan, setting clear KPIs...