Grad Student Support (Vancouver)

Job Summary

This position works autonomously to support the graduate programs of the Department. It provides moderately complex information regarding admissions, registration, and personal and wellbeing issues as they relate to academics. The role handles student inquiries, resolves moderately complex problems, and makes appointments with advisors when required. It also assists with departmental administrative support, including event planning, office asset management, and overseeing graduate work assignments (GAA, TA, GRA). The position is onsite and in person five days a week.

Work Performed

• Answers moderately complex in‑person, telephone and e‑inquiries from students regarding issues such as admissions, registration, application processes, student records, fellowship deadlines, and the interpretation of complex University regulation
• Assists graduate students who are having difficulties, referring as appropriate
• Serves as the reso...