Merlin
Apply Now
Guest Experience Shift Lead
Description
What you'll bring to the team
Our 31,000+ awesome colleagues create and play together to spark the imaginations of children and LEGO fans of all ages, all around the world. Just imagine being part of this – playing with ideas, creating magical experiences, and learning while growing and building your dream career. Are you a natural leader with a passion for creating unforgettable guest experiences? We’re looking for a Guest Experience Shift Lead to help lead our awesome team and deliver moments to families every day! You’ll be part of the team that makes the LEGOLAND Discovery Centre a place where imagination runs wild.
Qualifications & Experience
What You’ll Do:
- Supervise and support front-line staff during your shift
- Inspire your team to be “guest obsessed” and deliver world-class service
- Assist with daily operations, guest flow, and crowd control
- Train, coach, and support team members to become LEGOLAND ...