Guest Services Coordinator at StFX

Lead customer service at StFX's Saputo Centre as a full-time Guest Services Coordinator. Provide guidance, training, and exceptional service to enhance the experience for students and community users.
StFX University is searching for a dedicated Guest Services Coordinator to manage front-line operations. This position involves supervising part-time staff, promoting memberships, and ensuring smooth daily functions. You will play a vital role in fostering a welcoming environment while overseeing payment processing and facility operations.
Key Responsibilities:
• Deliver outstanding customer support to all facility users
• Serve as the primary contact for inquiries in various formats
• Enhance client engagement through sales promotion
• Recruit and train part-time student staff effectively
• Maintain accurate financial records and audits
Requirements:
• Diploma or degree in a related field
• 2–3 years in customer service or a service-oriented role
• Experi...