Ocean Park

Guest Services Lead (Water World)

📍 Hong Kong, Hong Kong Island, Hong Kong ⏰ Full-time

Description

Guest Services Lead (Water World) 
部門

水上樂園遊客服務部 
工作類型

長期 / 全職 
工作性質

The incumbent will be supporting the guest services and admission operation in Ocean Park Corporation (both Ocean Park and Water World) by performing duty at ticketing & enquiry counter, admission gate and cabana area. He/she has to be knowledgeable to the related systems and procedures to ensure effective executions on the aspects of admission control, ticket sales and transaction consolidation, as well as handling guest enquiries and services as to provide holistic guest service experience, and complete any additional tasks required by the superior.
工作要求
Degree in hospitality or general discipline

At least 3 years’ experience in hospitality industry and guest-oriented jobs

Flexible and decisive with strong problem-solving ability

Experience in operation of ...
            

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