Head, Customer Experience Management at Access Bank Kenya

Job Description

Access Bank Plc is a full service commercial Bank operating through a network of about branches and service outlets located in major centres across Africa and the United Kingdom. Listed on the Nigerian Stock Exchange in , the Bank serves its various markets through 4 business segments: Personal, Business, Commercial and Corporate & Investment banking.

Head, Customer Experience Management

We’re looking for a talented and highly motivated individual to fill the position of Head, Customer Experience Management.

If you’re passionate about delivering exceptional customer journeys, driving innovation in service, and leading high-impact CX strategies, this is for you.